How to Develop a Sense of Presence in Online and F2F Courses with Social Media

Social presence is a significant predictor of course retention and final grade in the college online environment. Two effective interventions are recommended: establishing integrated social and learning communities;… (Liu, Gomez & Len, 2009)

Presence is considered a central concept in online learning. ‘Presence’ in the online course is understood as the ability of people “to project their personal characteristics into the community, thereby presenting themselves to other participants as ‘real people’”. (Garrison, Anderson, & Archer, 2000, p. 89). One way of examining ‘presence’ online is through the Community of Inquiry (CoI) framework, a frequently referenced model that outlines three interdependent dimensions of presence: social, teaching and cognitive. When all three elements interact, it’s then that students are able to experience deep and meaningful learning.

COI_model_adaptedCoI–is breaking through the social barriers that exist because of the transactional distance between students and instructors (Moore, 1993)…. These human qualities, established through personal sharing, help students develop a sense of trust in and connection with an instructor…foundational for cultivating the social presence needed for a healthy and productive [learning].

Other bodies of research suggest presence is a key factor to engagement, another metric for predicting student success in online coursework. Presence in this context also considers student perceptions of instructor involvement as a central factor. High levels of engagement, studies indicate, lead to higher levels of student achievement, greater likelihood of graduation, and deeper satisfaction (Oblinger, 2014, p 14).

Presence and Social Media
But describing presence in an online course is vague, slippery—hard to describe. It’s a challenge for instructors to figure out how to make presence happen. What does one do to create social and teaching presence in an online course? This post outlines examples that describe how faculty and instructors use social media to establish presence—that feeling of connectedness among students in online and F2F courses. What’s described here, social media as a vehicle for presence-development, is different however from using social media as a pedagogical tool, which I wrote about in a previous post, How to Use Social Media Platforms to Create Meaningful Learning Assignments. Though there is some overlap. One of the aims of using social media platforms in this context is to bridge the distance gap that exists in online education, to overcome the disconnectedness student can feel when studying online.

Presence in F2F classes: Numerous educators have found that social media tools support a sense of community, or connectedness in face-to-face (F2F) courses as well. One faculty member shares his experience in the Prof Hacker column over at The Chronicle, “Twitter adds to the community spirit of the class and help to sustain student interest across the days and weeks of the semester” (Sample, 2010).

Examples of Instructors Using Social Media
Below are examples of how instructors use social media platforms to create a sense of being ‘there’.  Note: the methods described here facilitate informal learning; to foster a learning community. Social media used in structured (or formal) learning activities is used as a method to bring about targeted learning outcomes as mentioned earlier.

1) Twitter 
The paper “Tweeting the Night Away: Using Twitter to Enhance Social Presence” describes how the Twitter platform creates a sense of community among students. In 140 characters or less, learners share ideas and resources, ask and answer questions, collaborate on problems of practice, participate in discussions at conferences, webinars, or lectures.  A hashtag (a.k.a.the pound sign ‘#’) for a class aggregates all ‘Tweets’ (messages) sent on platform when the hashtag is used as a tag for all class-related messages. For example a professor at Trinity College created a tag #eng685 for his face-to-face English class (Sample, 2010). Hashtags are also used to aggregate tweets on specific topics, e.g. #onlinelearning, #highered.

“Twitter’s just-in-time design allowed students and instructors to engage in sharing, collaboration, brainstorming, problem-solving, and creating. Participants noted that using Twitter for socializing and learning purposes felt more “natural and immediate” than did using a formal learning management system.” (Dunlap & Lowenthal, n.d.)

Examples of how Twitter is used:

  • To post news and share resources relevant to the class
  • To ask questions and respond with clarifications about the readings
  • Professor Sample allows and encourages students to tweet during class, in an attempt to create a “back channel” to class discussion but admits, “This back channel idea has never worked as successfully for me in class as it has at an actual conference” (Sample, 2010).
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Screen shot of the Twitter exchanges between students and instructor for F2F class #eng685

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Screen shot of a current course, ‘Indian Epics’, #ou3043, an online course taught by Professor Gibbs at the University of Oklahoma.

2) Pinterest
Pinterest is a digital bulletin board, and holds great potential for education settings. It’s visual, flexible, customizable by using images, and text to create themed boards that can be templates for projects; individual and group—a tool to support instructional activities. Yet Pinterest also has tremendous potential for increasing presence and interactivity. Professor Gibbs is experimenting with Twitter and Pinterest as vehicles for socializing in two of her online courses this semester:

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Screen shot from Professor Gibbs’ course web page for students describing how to socialize in Indian Epics and Myth & Folklore undergraduate online courses.  Retrieved from http://onlinecourselady.pbworks.com/w/page/83588941/socialize

Gibbs shares links to students’ Pinterest boards on a webpage within the course site on the Pinterest Class Directory. Students can comment on one another’s boards, re-pin to their own board and/or ‘like’ a pin. Students do need sign up for a Pinterest account using an email address.

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Screen shot of a student’s Pinterest board ‘Epics of India Portfolio’. Retrieved from http://www.pinterest.com/catherinelesser/epics-of-india-portfolio/

3)  Google+ Hangouts/Video Conferencing
Real-time meetings, seminar discussions even watching panel discussions over video conferencing platforms are excellent methods to create a feeling being there and together. I’ve participated in several online courses (MOOCs & closed, small online courses) where the Google+ Hangout platform (or similar) has been used in a variety of ways that do create feeling of being in a learning community. Even if students can’t engage in the active discussion on the platform, Twitter is frequently used as the back channel for questions and discussion. Sessions are usually recorded, then posted for students that can’t participate live.

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Screen shot of Google Hangout of a seminar discussion around a class reading with five students and professor of a Massive Open Online Course. Other students’ watching live, asked questions and discussed via Twitter.

4) Instagram
searchInstagram is one of the most popular social media platforms used by high school and college students in North America. It’s similar to Twitter, as the platform uses hashtags, though it’s billed as a photo sharing platform. Yet it has more potential than Twitter since character limit for Instagram captions is 2200, considerably more than Twitter’s 140 limit. Instagram comments have a limit of 240 characters.

I’ve not yet come across examples of educators using Instagram to create social presence for courses, though numerous institutions use Instagram as a marketing vehicle. There is considerable potential in online courses for Instagram as a presence-building tool given its popularity with the younger set—it’s just a matter of time.

Closing
Technology is shaping culture. Alternatively, one could say that culture is shaping technology. Whichever viewpoint one takes, social media is central to the change, to the shift in how we communicate, socialize and learn. Educators have an opportunity to help students (and ourselves) blur the lines between informal and formal learning—creating life-long learners.

References:

How-to Use Social Media Platforms to Create Meaningful Learning Assignments

This post describes and provides examples of three social media platforms used as a pedagogical tool to create meaningful learning assignments in face-to-face and online courses.

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‘Social learning’ by MKHMarketing, creative commons

Social media platforms such as blogs, Wikis and Twitter hold great potential as vehicles for student learning. These tools can support meaningful, rich learning outcomes when assignments are developed to align with course objectives. Yet social media has an image problem—in education at least; it’s viewed as frivolous, a distraction, a time waster. In this post I outline how three social media platforms, when used in pedagogically sound ways support student learning and skill development in for-credit course work.

Social media is the collective of online communications channels dedicated to community-based input, interaction, content-sharing and collaboration. Websites and applications dedicated to forums, blogging, social networking, social bookmarking, social curation, and wikis are among the different types of social media” Definition via techtarget.com

Social media In Higher Education
Social media applications are used by instructors in several contexts: 1) as a tool for communicating with students, 2) as a subject of study, e.g. UC Berkeley’s course “Analyzing Big Data with Twitter”, and 3) as a pedagogical method for instruction and learning. The latter is what we focus on in this post but it’s instructive to acknowledge the other uses. 

Most educators were first introduced to social media via Facebook, with students checking-in during class time. But some of these same educators have discovered the value of social media applications, as teaching and learning tools. Twitter for example—instructors can send Tweets to students with class updates, reminders and/or links to course-related resources as described in “Class Twitter Account”. Other options include Facebook or Google+ that can serve as a platform for a course (club, study group, etc.) where notices can be posted, messages exchanged, and resources shared. In these instances, social media applications act as supplements to a course that enhance learning.

Three Platforms—Three Instructional Strategies
Different from above however, is using a social application such as Twitter or Wikipedia as a pedagogical method to support learning objectives of a course. Below I share examples of instructor-developed assignments requiring that students’ apply course concepts using a social media application as the vehicle. The learning outcomes vary depending upon the course and assignment, but instructors find students learn not just course concepts, but develop additional skills that include critical thinking, advanced written communication and digital skills.

Wikipedia-logo-en-big1) Wikipedia: A professor of Museum Studies at the University of Memphis teaches a one-credit hour, face-to-face course “Wikipedia as a Research Tool” to freshman students. The focus of the course is less on Wikipedia, and more on the concepts of user-generated content, open authority and public access. He uses the Wikipedia platform for the primary assignment where students create a Wikipedia article or substantially edit an existing page—a process involving considerable research, edits, responding to feedback and criticism. Students seem to learn just as much from the process itself, as about their topic. You can read a selection of student comments in “My Experience in Teaching a Class on Wikipedia, Part 2“.

The professor shares his experience in a series of three articles on his blog, including resources available through Wikipedia Outreach.

blogicon2) Blogging: I share two examples of faculty using blogging platforms for assignments: 1) a professor teaching an online, under graduate course, Mythology and Folklore and, 2) a professor teaching a face-to-face, graduate level course, Communicating Science through Social Media.

In Mythology and Folklore students are required to set up their own blog the first week of class, which they use for weekly assignments throughout the course. Students ‘publish’ their writing each week, which allows the instructor to review the work, and classmates to read other’s work. Credit is given for students commenting on two or more posts in select weeks. Instructions for each assignment are detailed; the professor describes how to make each blog post clear, encouraging students to put their writing into context for potential readers (e.g. using an ‘author’s note’ as applicable).

Students are also required to add bibliographies and images. The instructor includes a detailed section on her course site describing the concepts including digital copyright, Creative Commons and public domain, along with instructions and resources for each. You can read more about this professor’s instructional methods on her blog, “Anatomy of an Online Course“. Students seem to engage at a higher level in this course, given they are writing for an audience; skills developed go beyond comprehension and writing skills.

The second example, a graduate level course takes blogging to the next level, as described on the courses’ blog site Mind the Science Gap:

“Mind the Science Gap is a science blog with a difference. For ten weeks each semester, Masters of Public Health students from the University of Michigan will be posting weekly articles as they learn how to translate complex science into something a broad audience can understand and appreciate.

Each week, ten students will take a recent scientific publication or emerging area of scientific interest, and write a post on it that is aimed at a non expert and non technical audience…And they will be evaluated in the most brutal way possible – by the audience they are writing for!  As this is a public initiative, comments and critiques on each post will be encouraged, and author responses expected…”

I followed this blog for the first semester the course was offered. I posted comments to students articles on a consistent basis. It was rewarding to watch the students’ writing develop and improve over the semester. Yet the purpose of the course was not about blogging, as the professor describes:

“This course is not designed to teach the art of science blogging (although inevitably this will be a by-product), and because of this, no previous experience with blogging and social media is needed.  Rather, through the medium of the blog, it is designed to teach participants how to collate, synthesize and translate scientific evidence into information that a non-expert audience can access, understand and act on.”

Note: This course started as an experiment, and unfortunately won’t be continuing given it is, “extremely time-consuming, dependent on feedback from readers and other science communicators” writes the professor in a recent post.

search3) Twitter
A digital humanities professor created a unique assignment using Twitter—the Twitter Essay. A challenge given Twitter is known as a micro-blogging platform due to the 140 character limit of messages, or ‘Tweets’. The instructor shares the assignment details in this article—he writes:

There is pleasure in the act of composing with these constraints, an intentional and curious engagement with how sentences, words, and letters make meaning. Composing a text-message or tweet is most certainly a literate (and sometimes even literary) act. And, interestingly, the average text-message or tweet distorts grammar much less than the naysayers would have us believe.

Student Learning Curve
Almost all of the professors mentioned the learning curve students experienced when becoming familiar with the features of the social media platform. Contrary to what we expect, young people are not always proficient in all social media platforms. Thus educators planning on using a social media application would do well to provide links to tutorials, step-by-step instructions, and build time into the course to accommodate for technical learning.

Conclusion
Though social media platforms can be a valuable learning tool, there is an upfront time commitment required on the instructor’s part. Planning for the assignment, involves not only the writing of the instructions and materials, but requires familiarity with the platform, evaluation of the alternatives and then the selection of method that fits the needs of the class. Though, the time investment on the instructor’s part appears worth it, not only for the students benefit, but for the quality of learning students experience as a result.

Are You Ready to Learn Online? Five Need-to-Have Skills for Online Students

This post outlines five of the most essential skills students need to be successful with online course work, 1) basic computer skills, 2) digital communication, 3) Web search, 4) time management, and 5) collaboration skills, AND includes excellent resources for learning more about each. 

Success ahead sign

1) Computer Skills—The Basics
Why you need it:  At the very least you’ll need basic set of computer skills to function effectively in an online course. You’ll be communicating with the instructor and classmates either through discussion forums, email and video conference or chat platforms. You’ll also be uploading assignments, converting documents to PDF files, navigating within the course site, conducting searches, installing and updating software.

Applications/tools you’ll need: Access to a computer or laptop equipped with a webcam and microphone, an email address, as well as access to a reliable, high-speed internet connection (more so if accessing streamed lecture videos). If access to high-speed internet is a barrier, alternatives to view video content include: viewing in low definition setting, downloading video file to computer for later viewing, or reading lecture transcripts.

Access to word processing software such as Microsoft’s Word or Apple’s Pages. Some courses require use of Excel and/or presentation software such as PowerPoint. You’ll need to be able to convert a document to a PDF file format, and have up-to-date plug-ins, such as Flash, to engage with web content. The main gateway into an online course is through the course management system, also known as the learning management system (LMS)—you’ll need to be familiar with the features of the LMS specific to your course.

Resources:

2) Digital Communication
Why you need it:  As an online student you’ll be communicating and collaborating with your instructors and classmates in a variety of ways, most frequently through writing. Communication is either delayed, (asynchronous) where students post messages on discussion board for instance (similar to Facebook), or in real-time, (synchronous) during a video conferencing session, interactive classroom within the LMS, or a chat session.

What you’ll need to do:  To engage within discussion forums, which is a typical method to interact with your classmates and apply course concepts through dialogue. You’ll need to use netiquette skills when communicating online. Netiquette skills include for example, using full sentences, avoiding sarcasm, and using emoticons. These skills also apply to email communication, where you’ll want to be clear and succinct. Your instructor or institution may provide a list of netiquette skills for your class.

Tip: To make the most of learning with discussion forums, you’ll want to provide thoughtful responses that include deeper insights and/or resources (e.g. links to external content sources) that build on course concepts. Students can add value to online discussions by encouraging fellow classmates to expand on their ideas by posing thoughtful ideas and questions that will challenge classmates (and yourself) to think and reflect further about concepts.

Resources:

globe_mouse3) Web Search
Why you need it:  Knowing how to conduct searches on the Web is a skill set needed in today’s digital culture, yet students learning online need advanced Web search skills that go beyond ‘Googling it’.  We live in an age of information abundance, yet information is not knowledge. You’ll be sourcing relevant information for your studies—finding resources to share within discussion forums, references for papers and projects. Also searching for sources to learn background information within the course subject area you aren’t familiar with.

What you’ll need to do:  Use a variety of search tools to find scholarly articles, search databases, discern credible sources, locate primary and secondary sources.

Resources:  If you are studying with an institution, check with library services for online tutorials in using library databases, search skills, etc. Often local public libraries have instructional resources for conducting scholarly research—all you require is a library card.

4) Time Management
Why you need it:  Life can get in the way of studying online, more so for students taking online courses that have full-time or part-time jobs, are juggling family responsibilities, or already have a full course load at a traditional institution, all of which suggest that time management skills are critical to student success. 

What you’ll need to do: Take charge of your learning from the beginning of the course; allow no time for procrastination to set in. Research suggests that habits of successful online students include consistent and specific times set aside each week for their online studies. Other recommendations:

  • Log on to your course at least three or four times per week. For discussion forum activities, you’ll need to post an initial response to a discussion question early in the week, then log onto the course site throughout the week to read and respond to classmates’ comments and elaborate on your own.
  • Read the syllabus on the first day of the course; print off a hard copy or keep a digital copy on your mobile device to refer to throughout the course.
  • Record all dates for assignments, exams, tests for the entire course in your calendar, and add reminders.

Resources:

5)  Collaboration
Why you need it: You’ll be collaborating with your classmates for group projects and assignments. Numerous online courses require some form of interaction among students, and frequently students question the value of group work, especially in online courses. Yet it is beneficial for students. Working in small teams, in face-to-face and online classwork is a method that promotes application of core concepts, builds knowledge and provides learners with skills that allow them to view problems and situations from different perspectives.

Developing good collaboration skills will be an asset beyond the online classroom. Employers regardless of sector, seek people who are team players, can communicate across digital platforms with co-workers or clients on projects and/or research. Given the global and digital nature of current culture, digital collaboration is a competency considered an essential skill for all.

What you’ll need to do: There are three key aspects to collaborating successfully with other students online: 1) familiarity with the platforms and applications the group will use for communication, 2) effective communication skills, and 3) an understanding of factors that influence positive outcomes for team work in online settings. Below are suggestions for each aspect, with additional resources below.

  1. Determine which applications your group will use to collaborate and communicate— become familiar with how to use each. There may be more than one, e.g. a virtual meeting place specific to your group within the LMS, a real-time meeting platform, such as Google Hangouts or Appear.in.  Groups usually use a collaboration platform to work on the project, such as Google Docs, WeVideo for creating videos, or other sharing platforms. If you are not familiar with a tool or application, seek out tutorial videos to learn it, or ask for help.
  2. Communicate with group members—be present, be involved, be vocal. Don’t be that group member that doesn’t respond to group communication, shows up at the last-minute, or doesn’t pull his of her weight.  
  3. Know the dynamics of team work in an online environment  • Different time zones can pose a challenge but are workable when acknowledged up-front • Set up a schedule with deadlines  • Getting the project started is the most challenging—brainstorming sessions work well to share ideas—synchronously or asynchronously • A team leader is critical to group effectiveness—suggest early that a group member assume the role • Get to know each other as people; being social builds relationships and trust  • If a group member is not contributing, team lead should contact him or her; if non-participation persists, notify instructor asap.

Resources

Other Resources for Online Students:

An Unique Approach to a xMOOC — Learner-Centric Course Design

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Applied Sustainability” Fanshawe College

Not all MOOCs are created equal. I know of one, Applied Sustainability, delivered by a community college in Ontario, Canada that defies what many have come to expect from a Massive Open Online Course offered through a university-sponsored platform such as Coursera, Open2Study or edX. What makes Applied Sustainability offered by Fanshawe College unique?  It’s the learner-centric course design that makes it different, where the focus is on students and their learning. This approach contrasts with an instructor-centric design—an approach which emphasizes content delivered by faculty with a learning strategy that follows accordingly. Though both formats are applicable in given learning situations, few student-centric course designs in xMOOCs exist, which is what motivated me to share a learner-centric design example with readers. It’s a worthy endeavor for educators to explore and consider different approaches to course design for MOOCs, to improve upon what already exists, and bring xMOOCs to the next level.

How Fanshawe’s MOOC is Unique:  Fanshawe’s MOOC takes the form of an educative journey that engages students in the learning process with active, and practical learning assignments that make learning meaningful, relevant and specific to each student.

The interview approach supported the practical focus of the MOOC – as the interviewer was learning along with the student, as opposed to having an expert deliver a presentation.”  MOOCs at Fanshawe

This approach contrasts significantly with the course design model that the majority of MOOCs delivered on university platforms feature.  The pedagogical methods used in xMOOCs  are remarkably similar to the traditional classroom format—course content delivered via the subject matter expert. xMOOCs typically are associated with top-tier higher education institutions, and are led by faculty members, sometimes referred to as ‘super professors‘, or ‘talking heads’, labeled (not so kindly) by MOOC skeptics. The instructors deliver content that mirrors the classroom method quite closely, but without the accessibility and feedback capability that instructors offer. Fanshawe’s format is closer to the original version of MOOCs as its co-creators [Downes and Siemens] introduced in 2008, where the focus was on learning within a network where knowledge is co-created, not from one expert i.e. the super-professor, but from many sources including the learners within the course.

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Image from Presentation Slide featuring student project, posted during Webinar with Contact North, with Wendy Wilson describing the MOOC’s development strategy

“For the students, the most significant benefits they reported on the first offering of this MOOC were the changes they made in their thinking, behaviour, and habits concerning sustainability – for some it was truly life changing.The wide range of students from around the world appreciated the truly applied nature of the course.”

Course Description: Applied Sustainability: The course is designed to emphasize the practical and the personal elements of sustainability, with each of the six modules featuring on-site video interviews in locations and with experts involved with different aspects of sustainability. The themes of the modules focus on: water, waste and wastefulness; homes; streets and neighbourhoods; cities and regions; policies and certifications; and a final section on our community, your community. Applied Sustainability, Desire2Learn

Below is a brief outline the characteristics of Fanshawe’s MOOC that make it unique. For readers interested in learning more, the Pockets of Innovation series on Contact North’s website provides further background and description—Designing and Offering a Massive Open Online Course (MOOC) at Fanshawe College.

Characteristics of the Learner-Centric Design

1) Diffusion of subject matter expertise: Rather than one subject-matter expert leading the course, there is an interviewer who travels to visit numerous subject matter experts in the field. The interviewer acts as the ‘host’ of the course, going on exploratory journey along with the students to learn about applied sustainability by conducting interviews with experts in the field.

“Three short videos (8 to 10 minutes) highlight three specific themes through visits to facilities directly related to waste and water such as the Greenway Wastewater Plant and the Upper Thames River Conservation Authority (pictured below). Staff interviews, facilities tours, and demonstrations of their ongoing work are presented.  The interview approach supported the practical focus of the MOOC – as the interviewer was learning along with the student, as opposed to having an expert deliver a presentation.  Topic-related links are provided to articles, report summaries, videos, TED talks, and other resources.”

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Presentation Slide posted during Webinar with Contact North, featuring Wendy Wilson describing the MOOC’s development strategy

2) Reliance on open resources, with a collection of curated resources. Students accessed content on the course topic (sustainability) primarily from the experts in the field, on the field trips with interviewer, and by exploring list of curated resources provided on the course site. The resources are from a variety of sources, with very few coming from scholarly or peer-reviewed sources.

3) Customization of learning experience. The Fanshawe MOOC provided options for students to customize their learning by offering four options for course participation. The four levels of achievement—Green, Silver, Gold and Platinum.

“… At the Silver level, students take part in weekly discussion on such topics as the use of rain barrels and antibiotics in agriculture.  The Gold level involves completion of a weekly task, such as undertaking a three-day waste audit at home, posting a photo of the accumulated waste, and reflecting on personal consumption and disposal habits. The Platinum level of achievement requires the completion of one project over the length of the course, assisted by a project manager from Fanshawe. The project-options include creating a Green Gaming Journal by using a blog, Tumblr, YouTube, or a podcast to comment on the green elements of a video game with ecological themes, such as SimCity. Another choice involves using QGIS, an open source geographic mapping system, to map a neighbourhood and analyze issues such as park vs residential space usage.”

Conclusion
We can credit MOOCs for generating discussions among educators and stakeholders about technological advancements and education, specifically how technology can be used to improve access, quality and cost. Yet we need to move discussions about online education forward, and one dimension which needs attention is how to create learning experiences for students that are relevant and meaningful. The current format of most xMOOCs are not much different from the traditional instructor-focused model, yet student-centered course design is a viable option very worthy of our time and energy.

Update: After this post went live, two other institutions reached out to share MOOC, learner-center models.  Open2Study, customizes courses for the MOOC format; you can read more from the comment posted. Another, Penn State’s Center for Online Innovation in Learning is developing a ‘flex-MOOC’ framework, which appears to have much potential.

Further Reading:

What Will Education Look Like in 2025? What the Experts Have to Say

“Experts predict the Internet will become ‘like electricity’ — less visible, yet more deeply embedded in people’s lives for good and ill” 

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Word Cloud from Pew Research Report ‘Digital Life in 20205′

The Web is 25 years old this month. Quite astounding really if one thinks how entwined with and dependent our lives are on the internet.  Pew Research published a weighty report this week in honor of the Web’s anniversary, Digital Life in 2025. The results are thought-provoking, even controversial.  I urge readers to read the full report at some point, though in this post I highlight a host of predictions specific to education, made by numerous experts and scholars. Pew’s report includes thoughts and visions from hundreds of experts, including faculty from some of the best public and private research institutions in the world.

Brief Overview
To appreciate it fully, readers may find the background of the report helpful. The report is the work of Pew Research group and Elon University’s Imagining the Internet Center.  The Digital Life in 2025 looks to the future of the internet, collectively assessing how life might look in 2025 with input from hundreds of experts on how the Web will influence various aspects our lives, including privacy, relationships, education to name just a few. This report is part of a series, its forerunner The Web at 25 in the U.S. looks at the present and past of the internet. A good read that provides context for the future and emphasizes the incredibly swift adoption of an invention that has changed institutions, values and culture.

The Purpose of the Report: To look to the future and identify patterns and themes that may affect aspects of society and everyday life in 2025 by examining a collection of predictions from internet experts and engaged citizens. In this post I focus on predictions specific to education.

Who had input: Pew gathered feedback via a web-survey, collecting 2,558 responses. Respondents fall into three categories, 1) targeted experts identified by the Pew Research Center’s Internet Project; experts that have extensive experience with internet research and/or input during its formative years, 2) targeted technology groups gathered from listervs of internet analysts and associations, and 3) the mailing list of the Pew Research Center Internet Project that includes individuals who closely follow technology trends and related research. Many of the experts are faculty members at leading public and private higher education institutions within the United States and beyond. Input from non-experts is included to give insight into how everyday people are influenced by the abundance of digital information and constant connectivity.

“Make your prediction about the role of the Internet in people’s lives in 2025 and the impact it will have on social, economic, and political processes. Good and/or bad, what do you expect to be the most significant overall impacts of our uses of the Internet on humanity between now and 2025?”  One of the eight questions from the survey 

The Fifteen Theses: More-Hopeful and Less-Hopeful 
Upon analysis of the responses, Pew identified recurring themes, summarizing each into fifteen theses. Eight are considered ‘more-hopeful’ where experts view the effects of the internet as positive overall, while six are grouped into the ‘concerned’ category, the word used by Pew authors to describe the ‘less-hopeful‘ theses, and one thesis is categorized as neutral. After reading the less-hopeful theses, I might describe the category somewhat differently than ‘concerned’ as Pew does, given thesis #10 for example, “Abuses and abusers will ‘evolve and scale.’ Human nature isn’t changing; there’s laziness, bullying, stalking, stupidity, pornography, dirty tricks, crime, and those who practice them have new capacity to make life miserable for others”. Though I can see why Pew wanted to put a more positive spin on the darker predictions given there is a continuum of negative viewpoints.

“These experts expect existing positive and negative trends to extend and expand in the next decade, revolutionizing most human interaction, especially affecting health, education, work, politics, economics, and entertainment. Most say they believe the results of that connectivity will be primarily positive. However, when asked to describe the good and bad aspects of the future they foresee, many of the experts can also clearly identify areas of concern, some of them extremely threatening. Heightened concerns over interpersonal ethics, surveillance, terror, and crime, may lead societies to question how best to establish security and trust while retaining civil liberties.” 15 Theses About the Digital Future, (Anderson & Raine, 2014)

Predictions about Education
Education is mentioned throughout the report.  At the top of most experts lists is the idea of sharing and accessing knowledge within a global community; several experts “expect the evolution of online tools to expand the ways in which a formal education can be delivered, disrupting the status quo.”  Though thesis number eight addresses education specifically. It’s a bold statement that could be viewed positively or negatively depending upon your perspective, though it is categorized in the more-hopeful theses section: “An Internet-enabled revolution in education will spread more opportunities, with less money spent on real estate and teachers.

Selection of Comments from Thesis #8:

Adrian Schofield, manager of applied research for the Johannesburg Centre for Software Engineering, wrote, “The Internet will be the core means of creating, analysing, storing, and sharing information in any form that can be digitised… Learning will no longer be dependent on the quality of parents and teachers in person. Scholars and students will have access to the best materials and content available globally.”

Alex Halavais, an associate professor of social and behavioral sciences at Arizona State University, predicted, “I suspect we will start to see some really extraordinary changes in the way people learn over the next decade that will continue beyond that. Especially in higher education, the current institutional structures are at a breaking point. The Internet is both a large part of the problem and a part of the solution…”

All public education will be by master teachers who connect through the Internet to all students across the country — local teachers will become tutors only.” — Anonymous (U.S. based)  

The following comments though included in thesis #8, appear quite concerned, not hopeful at all.

Celia Pearce, an associate professor of digital media at the Georgia Institute of Technology, wrote, “… The US education system will continue to decline; as a result, we will continue to see a poor match in labor demands and labor pool, along with a continued growth of economic disparity in this country, as well as outsourcing to tech-related jobs abroad.”

Joan Neslund, an information resources professional, agreed, writing, “Education will totally change with global classrooms. The United States will no longer rule the world; we will have a difficult time keeping our heads above water. Corporate greed has killed us. Students won’t think about the technology behind what they do; they will focus on the methods and collaboration that will happen.

On the other hand some educators don’t believe much will change at all, in fact things will pretty much stay the same.

Justin Reich, a fellow at Harvard University’s Berkman Center for Internet & Society, predicted, “The transformation of the educational sector will prove far, far overblown. Especially in the K-12 system, schools in 2025 will look an awful lot like schools in 2013.”

Anonymously, a professor at the University of California…”The educated, capable, innovative populations from which local and national leaders have traditionally been drawn will be less involved with geographically oriented communities and institutions — to the detriment of those communities and institutions…”

What Does This Mean for Educators
Granted Digital Life in 2025 is a set of predictions, guesses really, but educated guesses given the expertise of the respondents. The Pew Internet Research Series holds great value for educators—it demonstrates that change is coming, is inevitable. Though it doesn’t provide a blueprint by any means, it does provide glimpses into what education might look like, could become in a few short years, for better or worse. Will your institution be ready?

Further Reading

Need-to-Know News: White Male Cohort in Georgia Tech MOOC Degree & Surprising Data on Student Tech Use

MP900405500This ‘Need-to-Know’ blog post series features noteworthy stories that speak of need-to-know developments within higher education and K-12 that have the potential to influence, challenge and/or transform traditional education as we know it.  Note: This is a re-posting of a blog article published on January 18, 2014.

Cohort Begins in the First-ever Massive Online Degree Program 
Georgia Tech in conjunction with Udacity launched its first cohort of 375 students in its MOOC-inspired Masters of Computer Science 100% online degree program. Readers may remember the headlines, a computer science Master’s Degree from Georgia Institute of Technology, offered 100% online for less than $7,000. The program, inspired by MOOCs and with start-up funds from AT&T was voted as a ‘go’ by Georgia Tech faculty last year.

We now have a profile of enrolled students in the first cohort which started this week—there is little diversity; the vast majority are white males, who work and live in the United States. Yet Sebastian Thrun described the cohort in his blog post quite differently,  “This is a very big day for us. Udacity’s mission is to democratize higher education. With this program, we are making a top-notch computer science education available to a much broader group of students… I believe this is a watershed moment for students around the world. ” What exactly does Thrun mean by ‘much broader group of students’? Ironically, there is more diversity in Georgia Tech’s on-campus Master’s of Computer Science Program than in this one.

Online Degree Program Applicant Demographics:

  • 2,360 applicants: 86% male, 14% female
  • 514 applicants from AT&T
  • Over 80% resided in the United States: Most represented states:  343 from California and 336 from Georgia

There is a disconnect between the final numbers in the cohort, 375 and what a Udacity spokesperson said this past October, “450 of the applicants will start the program in January, but every qualified applicant will be accepted and may start next summer“.

Final Cohort Student Demographics:

  • 375 students: 82 work at AT&T
  • 330 or 92% are from the US, in contrast to Georgia Tech’s on-campus comparable program, of which 90% are International
  • Average age is thirty-five, eleven years older than the on-campus program

Insights: The demographic profile of the programs’ applicants, and enrolled students are worth examining as stand alone data, and in comparison to Georgia Tech’s traditional degree; it provides a window into the potential and pitfalls associated with offering a fully online, Masters degree offered at a cost that requires considerable scale.  In order for the program to be sustainable, it requires 10,000 by the third year. Is this feasible given the student profile where there are so few students from outside of the United States?

2) Report Suggests Higher Education and MOOCs like Oil and Water
This week Babson Survey Research Group released its eleventh annual report about the state of online education in the United States, Grade Change, Tracking Online Education in the United States. The report collected data from 2800 colleges and universities in the US and provides a readable summary of critical issues in online education: perceptions of online education, enrolled student data, and online as a strategy. I find the Babson reports helpful in identifying patterns and trends in online education.  This is the  second year MOOCs data is included, and this year’s data is more telling and potentially helpful for institutions and organizations involved in higher education given the comparison to last year’s numbers . Highlights:

  • The top three reasons that institutions site for offering MOOCs
    • increase the institution’s visibility: 27.2%
    • to drive student recruitment : 20.0 %
    • innovative pedagogy: 18.0%
  • How well are MOOCs meeting institution’s objectives
    • too early to tell: 65.8%
    • meeting very few:  1.3 %
    • meeting some: 17.2%
  • Only 23 percent of academic leaders believe that MOOCs represent a sustainable method for offering online courses.

Insights: It’s apparent that the profile of the typical MOOC student is not the undergraduate student profile—an example is Udacity’s experience with San Jose State University, where Thrun called his course a lousy product [to explain the failure of the program], which isn’t quite accurate. MOOCs [offered through MOOC platforms, i.e. Coursera, Udacity] are not the best vehicles to serve the needs of undergraduate students. Institutions have invested considerable resources in MOOCs, it’s time to move on.

3) Students and Technology— It’s Not What You Think 
The report by EDUCAUSE about higher education students’ and their technology use as it relates to their education is enlightening. It includes their perceptions, usage patterns and needs when it comes to technology—it’s a must read. The info graphic [below] gives a good summary of the findings. Other highlights:

  • Students recognize the value of technology but still need guidance when it comes to using it more effectively for academics
  • Students prefer blended learning environments
  • Students are ready to use their mobile devices more for academics, and they look to institutions and instructors for opportunities and encouragement to do so.
  • Students value their privacy, and using technology to connect with them has its limits.

References:

Insights: Student patterns—their behaviours, and interaction with technology give institutional leaders and educators a glimpse into how to effectively provide support and make education relevant. I wrote a post about this very topic last week.

To keep up with other developments in online learning, you can follow me on Twitter, @onlinelearningi.

Three Outstanding Tools to Help Online Students Be Successful

iStock_000019968011XSmallThis post reviews three stellar tools available online for free that help students [online and face-to-face] study individually or in groups, organize course notes and materials, focus on key content areas—learn more efficiently, and effectively.

1) Video No.tes [free with Google email account]
This is the very best note-taking tool for videos I’ve used. Easy to use—links to Google Drive, can be private or shared with other students.  Simple—sign into the platform with Google email [if you are already logged into Google simply click on the sign-in button], a window opens up, copy the URL from the video, whether YouTube or from a MOOC platform such as Coursera, Udacity, etc, and get started taking notes. Notes synch to the video. This is brilliant.

Screen Shot 2014-02-07 at 8.39.02 AM

Screen shot of a video from a Coursera class. I’ve made notes on key points in the right hand window ( with time stamp). To review those areas, I simply click on the time stamp and it takes me right to that section of the video.

Benefits: 

  • Saves time by allowing students to go to key points without watching entire video
  • Students can share notes with other classmates, allowing for collaboration and studying with classmates
  • Notes saved in Google Drive

More details:

  • Knowledge Base, VideoNo.tes
  • VideoNo.tes: Improving How We Learn with Online Video, YouTube

2) Evernote [free with sign-up using any email address]
Evernote is one of the most versatile, robust, and comprehensive tools that I use on a daily basis. It is more than a study-organaiztion tool, it also has features for instructors that are simple and effective for giving students’ feedback, organizing class material etc.  Below are features specific to students’ needs [in a future post I'll focus on Evernote for instructors].

Screen Shot 2014-02-07 at 10.23.04 AM

Screen shot of my notebooks in Evernote. I dedicate one notebook per course.

Screen Shot 2014-02-07 at 9.40.18 AM

Screen shot of an embedded audio file within a note.

I designate a notebook for each course (image above), with notes, images and files pertaining to the course within each. The notes created within Evernote include features allowing one to add audio notes (just click the microphone icon record and save, the file is embedded in the note), add links, insert images and screen shots with ease (drag-and-drop) and add tags so I can easily find common themes at a later date. The camera feature is another excellent tool; I take pictures of handwritten notes, add them as a document file. There is a sharing feature; I can share specific notes with other classmates, either by email, Twitter, Facebook or LinkedIn.  There is an option to collaborate on notes, though this is for Premium members, which is at a cost of $45 per year.

Benefits:

  • Organizes course materials, notes, images etc. all in one place
  • Includes audio audio note feature for recording quick notes in class or while studying
  • Accessible and synchs across all devices: laptop, smart phone, tablet
  • Allows sharing of notes with classmates or instructor by email, Twitter, etc.
  • Evernote does so much more for students—I’ve included an article from a college student who shares 10 tips for students to de-stress about college life

More details:

  • 10 Tips for Using Evernote to De-Stress College from Student Ambassador Megan Cotte, Evernote Blog
  • Evernote for Students: The Ultimate Research Tool, Tips & Stories, Evernote
  • Making Flashcards with Study Blue [another online tool], YouTube

3) Google Docs [free with Google e-mail account]

Screen Shot 2014-02-07 at 10.55.45 AM

Screen shot of share settings on all Google Docs. Selecting ‘anyone with this link’ allows the creator to add email addresses of group members. To enable collaboration, ensure the ‘can edit’ button is selected

I have written about Google docs in previous posts—but I will again highlight the value for students, as it is no doubt one of the best online collaboration tools available for documents, presentations and spreadsheets. For groups projects, it is an essential tool that allows seamless collaboration. For example, with a group project whether for an online class or face-to-face, a Word doc in Google drive is easy to set up. To start working with a collaborative document, one person creates the document, gives it a title and clicks the share button. At this point, one’s given a choice to select one of three options for sharing (screen shot above right), and all that’s needed to share with the group are the email addresses of the teammates.

Team members can work asynchronously on the document or in real-time. Working in real-time on a Google Docs is dynamic; there is a chat function that facilitates discussions during the collaboration, one can see who is editing what, and each team member is identified by name, and a coloured icon.

Benefits:

  • Versatile—can meet the needs of numerous projects
  • Accessible from all devices
  • Google Doc features allow seamless real-time collaboration

More Details:

Conclusion
What tools do you use that don’t make the list in this post? Please share with other readers by posting a comment.  Stay tuned for a follow-up post on the top online tools for educators.